What makes a professional Travel Agent "FABULOUS"? I tend to set very high expectations for people (myself included) and Lea at Lotus ranked "FABULOUS!" She amazed me. On Thursday, I told Lea that I was waiting for Consulate appointment confirmation, but that I might be leaving that next Monday (in 3 days!) to try to see Beijing prior to meeting my group in Shanghai. Lea immediately put holds on all the flights for me and did as much work as possible in advance. On Friday at 11:20 am, confirmed Consulate appts. meant we were indeed leaving on Monday and needed to book everything within an hour and a half to get the tickets overnighted to me. And Lea did it. The international flights the Suite at the White Swan the In-China Flights, the Beijing Hotel, the LAX Hotel, the lap ticket in our daughter's Chinese name for the return trip, everything. Done. Not only did Lea book everything exactly as I had requested, but she was faxing me hotel confirmations Sunday afternoon from her office! Lea also arranged for the local Beijing travel agent to deliver in-China tickets to my hotel in Beijing. Now, you have to really trust someone to take off into China, headed for Beijing, with no idea how to get from Beijing to Shanghai and no tickets in hand for that flight. However, upon arrival at the hotel in Beijing, with no prompting from a jet-lagged me, our tickets were handed over (and they reconfirmed the flight for us too!). Perfect! In addition, Lea faxed Chinese translations for our hotels for us to give to the taxi drivers at the airport, which we gratefully put to use. She obtained "add-on" fares from Guangzhou to Beijing for us very inexpensively. Domestic ATL to LAX round-trip tickets (that would have cost us coach class $2000 each that close to travel time), Lea got for $350 with a changeable leave date, if necessary. Everything was done efficiently, as promised, with professional experience, and intelligently. I was impressed. I would guess that other travel agents might have considered the whole task overwhelming, but Lea pulled it all off without a hitch. Not one single mistake. She is AMAZING! By 2 pm on Friday, I had a printed itinerary in hand and by the time I left for the airport on Monday, final details were wrapped up. I give Lea the highest level of recommendation possible. Thanks to her hard work, I got to experience Beijing, and that was a FABULOUS city! In fact, I felt sorry for those in our travel group who didn't have time to see it. Hire professionals! Enjoy the journey!
- Teresa Hill
Lotus Hotel Online
Welcome to the "Lotus Hotel Online" service. When you book a hotel with Lotus online, you can get our contracted hotel rates and our personalized service. That's the best of both worlds! Use this service whether you're booking a trip with Lotus, or are a "do it yourself" trip planner.
Look at hotel options online and complete the booking request form with your details. Our agents will process your hotel reservation. You receive full service support with a contract price. This page is easy to use and chock full of useful information.
Here you get the convenience of finding all desired details in one place. You can select to review 5 star, 4 star, 3 star hotels, service apartments and guest houses. Click on the photo link to learn facilities and services of each accommodation and fill in the form below to get started!
We'll contact you to confirm your booking and our agents will make reservations as well as handle any changes, refund or cancellations. We can help with hotel reservation only, or assist with a complete tour package including your hotel. We provide hundreds of clients' hotel choices at contracted rates. As our client, the price includes hotel tax and service fee as an all inclusive contract rate.
If you've already booked your travel, feel free to peruse these pages and get that extra peace of mind that comes with getting a bird's eye view of spots you will be staying. Have other questions, or need some advice? Feel free to contact us at email@example.com or at 1-800-956-8873 anytime between 9 a.m. - 6 p.m. PST for assistance.
"Hotel online service is a new way that Lotus Travel will ease stress and help our adoptive families. This is our customer service legacy."
Louie Yi, President: Lotus Travel: Uniting Families & Connecting Cultures.