I had a case of 2 families. Those 2 families were very happy with our services but one of those 2 families had contacted some travel agency in Seattle. The 2 families told me that agency¡¯s prices were much lower than mine. I asked them to forward me that agency¡¯s itinerary and prices. Then I found that agency¡¯s hotels were cheaper 4 star hotels with bad locations and prices were based on 4 people sharing one room. I told them my prices were based on 2 connecting rooms and it was hard for 2 adults and 2 older children to share one room. I could offer same prices if they are going to share one room only. After an explanation they choose to work with me. It is good the families told me the truth and I had an opportunity to explain it to the family.¡± Lotus offers the best value for the best price.